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If You Call a Big Law Firm, You Will Get to Talk to A Lawyer?

Burdine & Brown Feb. 6, 2021

No, you will reach a call center- the people in a call center do not know you-they are only screeners.

AND you will never, never reach this same person again if you call back.

These folks take information ONLY.

Can I get some personal attention at a big law firm?

Most often time-your case gets lost-too many people call for free advice.

  • You are just a number.

  • You may not talk to the lawyer ever.

  • You may not get the same lawyer twice.

  • You may not talk to the same paralegal or legal secretary twice either.